Last updated: August 23, 2026

Your privacy is very important to us at Drift Away Wellness Spa. This Privacy Policy is designed
to help you understand how we collect, use, disclose, and protect your personal information. By
using our website, you consent to the practices outlined in this policy.

1. Information We Collect
We may collect personal information from you when you email us, fill out a form, book a
service, or interact with our website. When using our contact or booking forms, you may be
asked to provide your name, email address, mobile phone number, and, in some cases, health-
related information to ensure a safe spa experience. You may also choose to visit our site
anonymously.

2. How We Use Your Information
The information we collect may be used in the following ways:
To enhance your spa experience by tailoring our services to your preferences.
To improve our website based on feedback and usage information.
To improve customer service by responding more effectively to your requests and inquiries.
To communicate with you about your bookings by email and text message, as described in
Section 3.

3. SMS / Text Messaging
By providing your mobile phone number to Drift Away Wellness Spa — when you book a
service, complete a form on our website, or opt in at our front desk — you consent to receive text
messages from us at that number. Consent to receive marketing texts is not a condition of
purchase.
Types of messages. Transactional messages such as booking confirmations, appointment
reminders, schedule changes, and replies to your inquiries. If you separately opt in to marketing,
you may also receive promotions, membership updates, and Drift Points notifications.
Message frequency. Message frequency varies. Transactional messages are sent as needed based
on your bookings. Promotional messages, if you have opted in, are limited to no more than [4]
per month.
We do not share your mobile information. No mobile information or SMS consent will be
sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Your
phone number is shared only with the service providers that deliver messages on our behalf (for
example, our telephony and booking platforms), solely for the purpose of sending you messages,
and they may not use it for their own marketing.
Opting out. You may reply STOP to any message at any time to stop future messages. You will
receive one confirmation message and then no further texts. To resume, reply START or contact
us. Opting out of texts does not remove you from other communications, such as email.
Getting help. Reply HELP to any message for assistance, or contact us at 587-333-8957 or
info@driftawaywellness.ca.
Costs. Message and data rates may apply. Carriers are not liable for delayed or undelivered
messages.

4. How We Protect Your Information
We implement a variety of security measures, including data encryption, secure storage, and
limited access, to protect your personal information against unauthorized access and ensure
confidentiality.

5. Use of Web Technologies
Our website uses cookies, web beacons, and log files to gather information on site activity. This
includes data like IP addresses, browser types, and pages visited. We use this data to analyze
website trends, administer our website, and tailor our offerings to provide a more personalized
experience.

6. Cookies
Cookies are small text files stored on your device that help enhance your online experience by
remembering your preferences and past interactions. By continuing to use our site, you consent
to the use of cookies. You can disable cookies in your browser settings; however, some features
may not function properly without them.

7. Cookie Use for Remarketing
We may partner with third-party vendors, including Google, to display ads across the internet
based on your previous visits to our website. You can opt out of Google’s use of cookies by
visiting Google’s Ads Settings or learn more by visiting the Network Advertising Initiative opt-
out page.

8. Disclosure of Information to Outside Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside
parties. However, we may share information with trusted third parties who assist in operating our
website, processing payments, and conducting business, provided they keep this information
confidential. We may also release information to comply with legal obligations or protect our
rights, safety, or property. This sharing does not include mobile phone numbers or SMS consent,
which are never shared with third parties or affiliates for marketing or promotional purposes.

9. Third-Party Links
Our website may include links to third-party products or services. These external sites have their
own privacy policies, and we are not responsible for their practices. We recommend reviewing
these policies before interacting with those sites.

10. Your Rights
You have the right to access, update, or delete your personal information. To do so, please
contact us via the information below, and we will promptly respond to your requests.

11. Changes to Our Privacy Policy
We may update this Privacy Policy as necessary to reflect changes in our practices. We
encourage you to review this page periodically for the latest information.

12. Contacting Us
If you have questions or concerns regarding our Privacy Policy, or if you wish to update or
remove your personal information, please contact us at: info@driftawaywellness.ca

Your Consent

By using our website, you consent to our Privacy Policy.